ERPup : Insight Infosystem

Overview

Our ERP software is designed to streamline and optimize your business processes. We are committed to ensuring your satisfaction with our product. If you encounter any issues or are not fully satisfied, please review our refund policy outlined below.

1. Eligibility for Refund

Initial Purchase Refunds

Refunds for subscription renewals are not typically offered. However, exceptions can be made if the renewal was accidental or if there were issues with the software that could not be resolved by our support team. Upgrades and Add-Ons

Refunds for upgrades or additional modules purchased for the ERP system are eligible within 10 days of purchase, provided they have not been extensively used or integrated into your system. Refund Process

Submit a Request

To request a refund, contact our support team at [support email:support@insightinfosystem.com] with your purchase details, reason for the refund request, and any relevant documentation. Evaluation

Our team will review your request and may contact you for additional information or troubleshooting steps to resolve any issues you may be experiencing. Approval

If your refund request is approved, the refund will be processed within 10 business days. The funds will be returned to the original payment method used at the time of purchase. Non-Refundable Circumstances

Customized ERP implementations, where extensive customization has been carried out to fit specific business needs, are generally non-refundable.

If the software has been used in a manner that violates our terms of service or licensing agreement, a refund will not be issued.

Any third-party services or products purchased alongside the ERP software are not covered by this refund policy.

Contact Information

If you have any questions or concerns about our refund policy, please contact our support team at:

Email: support@insightinfosystem.com

Phone: +91 9386653122

Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be communicated through our website and will take effect immediately upon posting.

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